Read Reviews from Satisfied Valley Air Heating, Cooling & Plumbing Customers

5 star review

Very helpful on phone when I called; were at my house within 24 hours during heat wave; issue with A. C. was explained and fixed efficiently. Reasonable price. Service person was helpful and listened and answered my questions.

– Sharon T.

5 star review

The men that installed our new HVAC were wonderful. The knew what they were doing, well educated on the machine and how to install it, they were polite and well mannered. I would recommend Valley Air to anyone.

– Lianna S.

5 star review

My air conditioner had frozen so we called for help. The person on the phone gave us helpful tips until the repairman could arrive. He was prompt, knowledgeable and we are cool again.

– Anne P.

5 star review

We just had full A/C installed in our 140 yr old house and couldn’t be happier. Everyone was very polite, professional and considerate to the age of the home in their installation choices. Will and Lucas spent a few weeks with us installing and became like family. They were great about keeping in touch, arriving on time, working hard, cleaning up after themselves and being kind to my tiny human. We highly recommend Valley Air.

– Kelly M.

5 star review

Everyone at Valley Air is friendly, professional and efficient! They were quick to come to my home when my air went out and had it up and running in a timely manner. They have earned my business for life.

– Debi D.

5 star review

Everyone there is friendly and they made time to come out and check my AC within a day of me calling . The Receptionist was adorable full of personality and the Gentleman that came out to look at my unit not only gave me two different options to fix my equipment but personally called me to discuss . I’m extremely impressed and thankful my son in-law recomended them . They also have different financing options . Thank you for everything!

– Jeanette T.

5 star review

Cameron and Lucas arrived on time and the both of them was super friendly and did such a great job installing my water heater and answered all my questions. Such wonderful young men.

– Crystal C.

5 star review

From scheduling the repair to getting the job done they are the best . The office worked me in as early as possible. The tech called before appointment and was there on time. Fixed my problem in a timely manner.

– Jerry R.

5 star review

We are thinking of upgrading existing low-efficiency AC system to high-efficiency heat pump and adding ductless units to uncooled spaces in 100-year-old house. Mark was great—arrived early, was easy to talk to, stayed as long as we had questions and was very helpful laying out different options without any pressure to up-sell us. Wouldn’t hesitate to book the job with Valley if we decide to go forward with project.

– Jon C.

5 star review

They were on time, very hard working and nice. Also they were informative and we are very satisfied.

– Robin A.

5 star review

From the very first interaction with Valley Air, Tammy was wonderful. She clearly set expectations and was efficient and knowledgable. Then when the HVAC technician, Bob, came to the house he was honest and kind in referring us to the plumbing department when the situation called for it. He didn’t make is call, he set it up immediately for us with Tammy. Lastly, Cameron and Lucas came and were able to fix the problem right away. They gave us options, were clear about cost, and were very quick with the repairs. All of this happened on the first day I called and we were brand new clients! Well now we are clients for life! Thank you guys!

– Ellen R.

5 star review

Very prompt, great customer service. Workers that came to the house were great. Thank you for all the hard work 😊

– Leslie S.

5 star review

Friendly, efficient, and not too expensive. Will definitely use again.

– Christy O.

5 star review

When I called to make an appointment, the person who answered the phone was super nice and was able to fit me in quickly. The men who came to my house were friendly and knowledgeable. We had a leaky pipe on our water heater which was ruining our wall and flooding the area around our water heater. They were able to identify where the leak was quickly and repair it. The price was very reasonable for the work they did and the amount of time it took. Would definitely recommend and use again.

– Andrea H.

5 star review

Excellent work, promptly, affordable price and great staff.

– Chris G.

5 star review

The service tech was super friendly and very knowledgeable! He installed a garbage disposal and fixed a toilet in an hour! I highly recommend for your plumbing needs.

– Mark J.

5 star review

Valley Air is fantastic at both HVAC and plumbing work. We have had them to our house to fix both, and each time the work was done quickly, perfectly and at a great price. The technicians were always on time, congenial and highly skilled. I just wish they did all the other jobs we need done on our house!

– Kirsten S.

5 star review

They came out promptly, the service tech was so polite and friendly. Was honest, not trying to up-sell more than we needed. 100% respect for this company. I will refer my colleagues in the future.

– Alyssa C.

5 star review

Great service. Matthew was a cool guy and friendly.

– Bane P.

5 star review

Valley Air is great to work with. The estimate was completed by very professional and competent staff. The work was done very quickly and the workers were very conscientious and considerate. The final product is terrific. I will definitely be using them for all of my HVAC and plumbing needs; they’re quick, reasonable and professional. Overall a great experience. I’m very happy I found them.

– Sam H.

5 star review

Valley Air did an exceptional job for me, I had leaks under my sink, and needed my Ice maker hooked up, I called, and they were able to get me in the same day , the two Technicians were very friendly, showed up on time, answered all my questions, fixed my leaks and hooked up ice maker, made sure there was no issues before leaving. cleaned up after themselves. The cost was excellent for the work that was done, They were knowledgeable, installed correct parts. and guaranteed there work, and insisted that I call if any issues. Best experience I have had for a long time, and would definitely recommend them to anyone, needing their type of service, most of all, were very honest. Thank you Valley Air for a excellent job.

– Jerry D.

5 star review

Once again Valley Air came to our rescue! We knew they would be swamped because of the ice storm, but they went out of their way to fit us in. As always, their customer service folks are so polite and friendly on the phone. The service tech, Mark, was friendly and extremely knowledgeable. I HIGHLY recommend Valley Air!

– Katherine K.

5 star review

This company continues to amaze me with the level of service (rarely found), availability of service, kindness and knowledge of the technicians. Bravo!

– Ray S.

5 star review

I can’t thank everyone at Valley Air enough who was involved when I needed to quickly replace 2 heat pump split systems within a short time frame. From the quick appointment (thanks Tammy) for the estimate, Mark still came even on an icy, nasty day, to when I chose them, over 2 other estimates, everything went flawlessly.The professionals (Shawn, Dusty, Mark B. and a few others) worked non stop, were very polite and respectful and took special care not to dirty my home. I am so glad I decided to go with Valley Air instead of my former HVAC service. Valley Air will service my new units and if I have any plumbing needs, they will get my business as well. I highly recommended them.

– Liz C.

5 star review

Fast, professional service by knowledgeable technicians. Arrived on time. Quick resolution of my heart pump problem. A pleasure to work with from start to finish.

– Mike O.

5 star review

Service man was on time friendly and completed the job quickly.

– Jim L.

5 star review

Fast, friendly and they came back a second time to figure out what was going on with our furnace. Also they spent some time on the phone helping us figure out a good plan of action for our future heating needs! Thanks so much guys!

– Vince G.

5 star review

Superb job in installing two new 5-ton AC units at Cherryvale United Methodist Church. We especially appreciate the work on Saturday to get one unit running for a special service on the following Sunday. Great work and great work ethic. couldn’t be more pleased.

– Alfred M.

5 star review

These guys are the best. Fair priced and they seemed to really know their stuff. They were honest about what we needed and what we didn’t so we didn’t spend a fortune on unnecessary fixes. They crew was friendly and professional looking. We will be calling then again when we need servicing.

– Heather N.

5 star review

Valley Air sent someone out to fix our water heater on the same day we called. The technician was polite and very helpful in explaining what the problem was, as well as offering us tips to follow in order to keep our water heater properly maintained. These guys and gals are my new go-to for heating, plumbing, and air.

– Kimberly S.

5 star review

Valley Air has been my go-to company for heating, hot water, and even a propane fireplace problem for well over a year now. They have performed new installations and repairs at my house. All technicians are pleasant and courteous and keep you informed of progress. They stand behind their work and are not happy until you are satisfied. I even got a call back on a Saturday evening at 6 pm! Good quality and great service, totally recommend Valley Air.

– Darci O.

5 star review

Great people Awesome company.

– Michael P.

5 star review

Great serves. Show up on time.

– Geovanny B.

5 star review

Mark was fantastic; our problem was grave, and could easily have been overlooked and “fixed” by addressing a symptom that left the underlying issue to blow up later. We’d have been none the wiser, but Mark took all day to fix the real issue. We’ll go nowhere else for our HVAC needs.

– Ian M.

5 star review

This was the best experience we could have hoped for when looking for a new heat pump. Very friendly, courteous, helpful. We asked a lot of questions and they never made us feel like we were a bother. From sales to the service guys A++. Thank you all!!! Will be our go to for HVAC from now on.

– Myz T.

5 star review

These guys know what they are doing! You can trust this family owned business. Roughly two weeks ago I needed a full HVAC system replacement. I called Valley Air and set up a time to have a quote done. I had the chance to meet Chris Lancaster, and he was fantastic, very professional, detail-oriented, and honest. I was concerned about making such a large purchase, but Chris was willing to walk me through the entire process. Thank you! The installation team was very knowledgeable, professional, and the install was completed without a hitch. I will recommend Chris Lancaster and Valley Air to anyone that needs HVAC or Plumbing work. Valley has earned a lifelong customer with their reliability, flexibility, and excellent service.

– Mario W.

5 star review

A great team of professionals! They did an amazing job replacing a central AC system in my home. They did it for a reasonable price and they had the (difficult) job done in three days. My house is comfortable for the fist time ever! If you need to have any kind of HVAC work done, these are your guys. They’re my guys now!

– Andrew M.

5 star review

Our kitchen faucet was replaced efficiently, thoughtfully, and economically. What more can one ask? Thank you.

– Caroline T.

5 star review

Chris and the entire team know their field and provide quality workmanship. I would highly recommend them.

– Joe M.

5 star review

Chris and Valley Air are terrific. They have done two jobs at our house, one of them on an emergency basis. Both times, they showed up exactly when they said they would, gave accurate estimates of the final prices, did the jobs, and cleaned up. No nonsense, no drama, no mess. Recommend Valley Air without reservation.

– S. Roth

5 star review

The Valley Air team installed a Trane XV18 variable speed duel fuel gas furnace and heat pump in my new house earlier this year. The air conditioning worked perfectly all summer. The system is whisper quiet…you dont even know its on. Now that its getting cold have been using heat and it also is whisper quiet and warms the house up quickly. Chris provided a full written analysis of my house to size the system. The installation team was very professional and did a great job. I would recommend Valley Air and would use them again for sure. The system is so efficient my electric bill was never over $70 a month over summer.

– Mark S.

5 star review

An outstanding job installing a new heat pump. Cleaned up after them selves . Very Highly recommend.

– David A.

5 star review

They took great care of one of our tenants, mans property management always uses Valley Air.

– Bri W.

5 star review

Great company! Chris was professional, engaging, and gave me a great value for a great price. I would recommend them with enthusiasm to anyone who is looking for heating and air conditioning service.

– Jim C.

5 star review

As we got home from vacation we found our air was out in our home. We knew the furnace and air were old and needed replacing but was hoping to nurse it a little longer.We were looking for a reputable dealer when our son in law suggested Valley Air hearing word of mouth how honest they were. Chris came to our home and explained everything to us and was very professional, He and his staff were very knowledgeable and polite. Pleased with the service and price. I would recommend him 100%.

– Joan S.

5 star review

We are happy and warm in our home thanks to Valley Air:
– they kept their appointments and communicated well
– they provided a thorough estimate and explained many options
– the work was done quickly — furnace replacement
– the workers were considerate and cleaned up after
We highly recommend Valley Air for furnace replacement or repair.

– Steve O.

5 star review

Quick and efficient service. Thank you!

– Melissa G.

5 star review

Prompt and professional service. On a HOT day in August, our house was cool by the afternoon!

– Amanda C.

5 star review

Valley Air(Chris) made time to come out the same day on short notice to service the heat pump, which was constantly blowing very warm air and heating the house up far above the thermostat setting. Chris said he had some idea of what might be the problem based on the description and arrived within an hour and a half as promised. He identified the problem in short order, replaced the part and tested the system to make sure everything was working as it should. He was professional and great about answering all my questions of which I had a few since I wanted to understand some things about how the system worked. I knew he had a busy schedule and, yet, he was still very patient and personable in answering my questions. I will be calling Valley Air for future maintenance and any repairs or upgrades when and if needed. Thanks, Chris!

– Shelley H.

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