Meet the Valley Air Heating, Cooling & Plumbing Team

There are plenty of contractors who can install a furnace in your home or perform plumbing maintenance for your business. At Valley Air Heating, Cooling & Plumbing, we think there’s something else that sets us apart. As a family-owned company, we care deeply about our community and its people. We love to build lasting relationships through honesty, respect, and hard work. We’re the Shenandoah Valley’s premier plumbing and HVAC contractor because we’re serious about service.

Our Owners – Chris and Sabrina Lancaster

Chris Lancaster saw firsthand that something was wrong with the HVAC and plumbing industries. After spending 15 years at various companies, it became clear to Chris that ethics and customer service were in short supply. He was dissatisfied with the status quo and with a push from his wife Sabrina, they established Valley Air Heating, Cooling & Plumbing as a way to change that.

While Chris takes care of the day to day operation of the business, Sabrina runs the office. Together they have created a successful business with a family atmosphere for not only their customers, but their employees as well. Chris and Sabrina understand the Shenandoah Valley and are passionate about making it a better place. Chris and Sabrina live locally with their three daughters Alyson, Londyn, and Olyvia. They love traveling, entertaining, and spending time with their family.

Our Team of Experts

Everything we do is made possible by a fantastic team full of skilled and passionate people. When you first call Valley Air Heating, Cooling & Plumbing, you’ll be connected with one of our friendly comfort specialists. They specialize in answering your questions and helping you find the information, products, and services you need. For installations, maintenance, and repairs, you’ll meet one of our expert service technicians. Our technicians are well-trained, appropriately licensed, and equipped to perform any residential or light commercial services you require.

Our Service Pledge

At Valley Air Heating, Cooling & Plumbing, our dedication to service goes beyond carrying quality Trane products and offering a 100% satisfaction guarantee. We also strive to support and serve our community in other ways. We support Habitat for Humanity and sponsor the Special Olympics. We’re also proud sponsors of local soccer, softball, and Little League teams. We maintain an A+ rating and full accreditation from the Better Business Bureau as well. As a winner of the 2019 Best of HomeAdvisor award, our dedication to our customers never ends.

Whether you need water heater repairs or a heat pump replacement, Valley Air Heating, Cooling & Plumbing is committed to you. We offer a full range of plumbing and AC services in Staunton and the surrounding areas. With competitive prices, exceptional customer service, and unquestioned dependability, we’re proud to be the Shenandoah Valley’s most trusted residential and light commercial contractor.